- #SKYPE FOR BUSINESS SAVE CONVERSATION HISTORY OUTLOOK HOW TO#
- #SKYPE FOR BUSINESS SAVE CONVERSATION HISTORY OUTLOOK ARCHIVE#
In Exchange Online, mailboxes can be placed on In-Place Hold using the Exchange Admin Center or via remote PowerShell. If your organization separates Lync and Exchange management, it’s time to phone (or IM) your Exchange friend. Now that we’ve established that Archiving uses the mailbox’s In-Place Hold feature, enabling Lync Online Archiving really becomes an Exchange task. Our industry experts have collected the latest application modernization trends impacting the automotive, financial services, healthcare, and manufacturing verticals.
#SKYPE FOR BUSINESS SAVE CONVERSATION HISTORY OUTLOOK HOW TO#
How to Enable Archiving in Lync OnlineĪpplication Modernization Industry Quick GuidesĪpplication modernization enables you to optimize business processes and transform the way you do business today, and in the future. The content retained by Archiving includes whiteboard data and file uploads however it will not retain peer-to-peer file transfers, conferencing annotations, audio or video. Archiving in Lync Online is considered “user-level archiving” meaning it is enabled/disabled at the user level, there is no option to enable it globally in the Lync Admin Center within Office 365. Since this is a client side integration, if the connection breaks for some reason, the data might not be saved in the Conversation History folder.Īrchiving uses the In-Place Hold functionality of the user’s mailbox to store retained data in the hidden “Recoverable Items” folder of the mailbox this folder is not visible to the user and is accessed via the eDiscovery tools in Exchange. The content that is retained is fairly limited and is basically the content of your IMs there is no meeting content such as whiteboard data or file uploads saved here. This integration allows messages to be placed in the “Conversation History” folder in the user’s mailbox if selected to do so in the Lync client and if allowed by policy. To start, I think it’s important to clarify the difference between the “Conversation History” and “Archiving” features.Ĭonversation History is dependent upon the Lync client’s integration with Microsoft Outlook and Exchange Web Services (EWS). With this article, I hope to clear up some of this confusion.
#SKYPE FOR BUSINESS SAVE CONVERSATION HISTORY OUTLOOK ARCHIVE#
If the mailbox is located in the cloud, the mailbox licensing and archiving settings become relevant to its ability to retain Lync Online archive data.Ĭomplicating the situation is that several articles and even Lync Online policies refer to “Conversation History” as “Archiving” when in fact they are completely separate concepts. While having only one option might sound like this should be easier to understand, a Lync Online user’s mailbox can fall into a number of categories depending on whether the mailbox is located on-premises or in Exchange Online. Unlike an on-premises installation of Lync Server 2013, there is no option for storing archived data in SQL and thus the only option is integration with Microsoft Exchange. Make sure that the Save IM conversations in my email Conversation History folder check box is selected.Understanding the archiving feature in Lync Online can be a bit confusing. Under Personal Information Manager, make sure that Microsoft Exchange or Microsoft Outlook is selected. Why is Outlook not saving my conversation history?
On the Personal tab, choose Microsoft Exchange or Microsoft Outlook from drop-down menu and select Save my IM conversations in my email Conversation History folder. However, these are not accessible immediately and are in hidden folders.Īlso know, how do I enable Save IM conversation in my email conversation history folder?Ĭlick Show Menu arrow next to the gear icon in the top right and select Tools > Options > Personal. Personal chats including group chats are stored in the mailboxes of the users. In the Personal information manager section, look for a check box labeled Save IM conversations in my email Conversation History folder.Īlso Know, does teams save conversation history in Outlook? Chats in Teams conversations are stored in the mailbox of the Office 365 Group. Just so, how do I backup my conversation history in Outlook?īutton, and then click Personal.
To save copies of your instant messages select the Save instant message conversations in my email Conversation History Folder check box.On the Lync main window, click Options > Personal.